I agree with the headline from CBC News. Yes, we are in an era when we can communicate with family and friends, pay bills and perform banking tasks online. When it comes to personal letters, I have to say that - depending on the nature of the letter - I prefer receiving a handwritten one over an email.
"There's something very special about receiving something in the mail, and it's something people may have forgotten in an era of email..."
In the news June 3, 2011:http://www.cbc.ca/news/canada/story/2011/06/02/f-postal-service.html